Public, Officials, Excavators, Farmers, Schools

In the United States, more than 300,000 miles of natural gas transmission pipelines are in use every day. Pipelines are the safest and most reliable means of transporting natural gas — our goal at Southern Star is to extend that safety to those who live and work in proximity to our 6,000 miles of pipelines.

You can quickly find pipelines located in your area by visiting the National Pipeline Mapping System (NPMS) and entering  your city and state or zip code. While this is a great tool to provide a generalized location of pipelines, it should never be used for excavation purposes.

Home and business owners, farmers, excavators and public officials are critical in preventing damages to Southern Star facilities and other utilities. Most damages can be prevented by calling 811 to have utilities marked at least two working days before any type of excavation is started. The call to 811 is FREE and having the utilities marked is FREE.

For more details, read the latest information and brochures for each audience below:

Affected Public

If you are planning any sort of job that requires digging on your property, such as planting trees, building a fence, etc., make sure you call 811 to have your utility lines marked ahead of time. This is a free and easy way to prevent damage to utilities.

Public Officials

It is crucial to coordinate with pipeline operators to take the location of pipelines into consideration in land use plans, zoning and property development activities. Developments can make use of pipeline easements as open spaces and greenway connectors. Pipeline depth is a crucial consideration during development planning to ensure costs for lowering or relocation are identified. Changes to the topography on either side of the pipeline may impose unacceptable stresses on the pipeline. Pipeline operators would like to coordinate the development of site plans where large numbers of people congregate, including schools, churches, etc.


While accidents pertaining to pipeline facilities are rare, awareness of the location of the pipeline, the potential hazards, and what to do if a leak occurs can help minimize the number of accidents. A leading cause of pipeline incidents is third-party excavation damage. Pipeline operators are responsible for the safety and security of their respective pipelines. To help maintain the integrity of pipelines and their rights-of-way, it is essential that anyone planning an excavation or digging project call 811 to have utilities marked before digging begins.


No one digs more dirt than America’s farmers and ranchers, which is why many agricultural operations such as chisel plowing, deep ripping or soil sampling, drain tile installation and other deep excavation activities can benefit from calling 811.

Accidentally striking a pipeline can lead to serious injury or death, making it critical for farmers to follow appropriate safety procedures. If your farming activities consist of DEEP PLOWING, POST HOLE DIGGING, LEVELING, MAINTAINER USE, TRENCHING or any other below-surface use of equipment, it is critical for you to call 811prior to any such activities.



Knowing that an underground pipeline is located near your school is important for school administrators. Southern Star wants to help you with any questions you might have concerning pipeline location and what you can do to be safe around pipeline facilities. A map of your school grounds with the location of the Southern Star pipeline can be obtained along with other helpful information by contacting our Public Awareness Department. This website offers many useful tools to learn more about pipeline safety.

What are some easy ways you can help?

  • Excavation work on school grounds should not begin until you have called 811 to have the underground utilities marked.
  • Become familiar with the pipeline markers and the pipeline rights-of-way in your area.
  • Know the Southern Star emergency number in the event you would need to call: 1-800-324-9696
  • Be aware of unusual or suspicious activities or excavation taking place within or near the pipeline right-of-way or facility.
  • Include consideration of pipelines when planning your emergency evacuation procedures.
  • Southern Star Brochures