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Safety

Most pipeline accidents occur when individuals are not aware of a pipeline’s location before they begin their work. You can help prevent pipeline incidents by contacting us if you observe or are planning any drilling, excavating, blasting, deep plowing or ditching activity. Southern Star will send a representative to show you the exact location of pipeline.
 
Pipeline Markers
If Damage Occurs
How to Recognize a Leak
In Case of Emergency
We Will Arrive Soon
Emergency Response for Public Safety Personnel
24-hour Emergency Number
Safety Brochures
Pipeline Integrity
Encroachment Preparation Toolkit
 
Pipeline Markers
Pipeline markers are located at road and river crossings, fence lines, and property boundaries. These pipeline markers contain information about contacting our company in the event of an emergency, or when construction is necessary in the vicinity. You may find several types of pipeline markers along our system but the placement follows a consistent pattern.

Typical Marker Sign
 
If Damage Occurs
If one of our pipelines is damaged, even if the damage only appears to be
minor, please notify Southern Star immediately. It is important that we evaluate and have the opportunity to repair any damage, no matter how minor.
 
How to Recognize a Leak

Natural gas is a colorless, odorless fuel that is lighter than air. Because natural gas can not be detected on its own, local utilities add a harmless odorant to help consumers smell gas should a leak occur. However, odorant is added at only certain places along the pipeline, so you may not always be able to detect a leak by smell.

There are several other ways to detect a leak:
• A hissing sound
• Dirt being blown or thrown into the air
• Water being blown into the air at a pond, creek or river
• Dead grass
• Fire apparently coming from the ground or burning above the ground
• Dry spot in a moist field

 
In Case of Emergency
If released, natural gas will rise and diffuse rapidly. If you should happen to be working in the area of a broken, leaking or damaged pipeline, abandon equipment immediately and notify Southern Star as soon as possible. Escaping gas can be ignited by open flames or sparks from electrical switches, motors, mechanical equipment or flying rocks.

Southern Star’s emergency 800 phone number can be found on all pipeline markers.
 
We Will Arrive Soon
Pipeline emergency action will begin the moment we become aware of the situation. Southern Star personnel and equipment will be dispatched to identify the emergency, control the flow of gas and make necessary repairs.

We will coordinate our actions with fire, police and other public officials.
 
Emergency Response for Public Safety Personnel
Fire, police and other public officials participating in a pipeline emergency should do whatever they deem necessary to safeguard the public.

Such action should include clearing the area of people, barricading the area and standing by at a safe distance.

If gas ignition has not occurred, precautions should be taken to prevent ignition, such as prohibiting smoking and rerouting traffic. Where gas is burning, prevent the spread of fire but do not attempt to extinguish the burning gas. Also, do not attempt to operate the valves on our pipelines.

 
24-hour Emergency Number
800/324-9696
 
Public Awareness
2011 HCA Mailing (English) (pdf)
2011 HCA Mailing (Spanish) (pdf)
2012 Baseline Mailing (pdf)
Affected Public Brochure (pdf)
Emergency Official Brochure (pdf)
Excavator Brochure (pdf)
Farmer Brochure (pdf)
Public Official Brochure (pdf)
Public Awareness Newsletter (pdf)
 
Safety Brochures
Pipeline Safety Brochure (pdf)
One Call Brochure (pdf)
 
Pipeline Integrity

With the passage of the Pipeline Safety Integrity Act of 2002 (PSIA), the United States Congress mandated that specific requirements be implemented for ensuring the integrity of liquid and natural gas pipeline systems throughout the United States. This legislation, and subsequent regulations codified by the US Department of Transportation’s (DOT), require pipeline operators to develop programs to improve how they manage the integrity of their pipeline systems.

Southern Star has developed its Integrity Management Program (IMP) to more effectively perform safety related activities such as testing and inspections, repairs, and maintenance of the pipeline system. Furthermore, our program is critical in determining the prioritization and timeline of pipeline integrity work while also standardizing the manner in which Southern Star continually monitors and documents the work associated with the integrity of the pipeline, specifically within High Consequence Areas (HCAs).

Southern Star’s IMP (Integrity Management Program) includes the following elements:

  • Identification of High Consequence Areas
  • Baseline Assessment Plan & Performing Integrity Assessment
  • Remediating Conditions
  • Continual Evaluation and Assessment
  • Preventive & Mitigative Measures
  • Performance Plan
  • Management of Change
  • Quality Assurance
  • Internal & External Communications

Southern Star is committed to continuing to operate safe and reliable pipelines.  Senior Management has approved, and fully supports, the processes and procedures contained in our IMP and has directed its employees to meet the goals and objectives of the program.

 
Encroachment Preparation Toolkit for Land Use Development

To All Toolkit Users:

This toolkit outlines the standards and procedures to be followed when planning land use development on or near Southern Star Central Gas Pipeline (Southern Star) rights - of - way.

The handbook is intended for use by city and county planners, engineers, developers, land surveyors, and anyone involved in the initial stages of land development. If Southern Star is included in the initial planning stages, project delays can be avoided and safe development practices in the vicinity of pipelines can be attained.

The toolkit is designed to make you aware of the most common standards and procedures Southern Star typically requires to protect its facilites in areas of changing land use. However, each proposed development or activity requires a case-specific evaluation by a qualified Southern Star representative. Again, the sooner you involve Southern Star in your project, the better.

Land Use Development and Right - Of - Way Handbook (pdf)
Use of SSC Land Use Development Handbook (pdf)
Standard Width of Right - Of - Way (pdf)
Timber Bridge Pg. 1 (pdf)
Timber Bridge Pg. 2 (pdf)
Overhead Power Lines (pdf)
Underground Power & Fiber Optic (pdf)
Foreign Pipeline Crossing (pdf)
Underground Phone and Cable (pdf)
Standard Road Crossing (pdf)
Special Road Crossing (pdf)
Bored Utility Crossing (pdf)
Underground Electric & Fiber Optic Crossings (pdf)


For Pipeline Emergencies call 1.800.324.9696
Copyright 2006, Southern Star Central Gas Pipeline, Inc.